About the Role
As an Engagement Specialist at Realize You Therapy, you will be responsible for building and maintaining strong relationships with prospective clients, current clients, and team members. You will engage with them through various channels to understand their needs, provide support, and promote our products or services. You will alsodevelop and maintain relationships with other practices, organizations, and business networks.
Establish and nurture relationships with key stakeholders, which might include clients, community members, or employees, to understand their needs and ensure their interests are addressed.
Develop and implement strategies for gathering feedback from stakeholders through methods like surveys, focus groups, or one-on-one interviews. Use this feedback to make informed decisions and improve engagement strategies.
Design and roll out engagement programs or campaigns to boost stakeholder participation, satisfaction, and loyalty. This may involve coordinating events, workshops, webinars, or other initiatives that cater to the target audience's interests and needs.
Collaborate with marketing and communication teams to create engaging content tailored to the target audience. This might include newsletters, blog posts, social media updates, or other materials to foster connection and involvement.
Track, measure, and report on engagement metrics to determine the effectiveness of strategies and campaigns. Analyze data to identify trends, areas for improvement, and opportunities for growth.
Work closely with various departments, such as marketing, sales, and customer support, to align engagement strategies with broader organizational goals and ensure a consistent experience for all stakeholders.
It's essential to note that the specific duties of an engagement specialist can vary depending on the industry, company size, and the specific group of stakeholders they're tasked with engaging.
Frequently review and manage referral sources.
Build and maintain relationships with our referral network.
Assist with creating and distributing referral network marketing material.
Qualifications & Skills
Hold or working towards a degree in Business/Healthcare Administration, Psychology, Social Work, Mental Health, or Marketing.
Minimum of 2 years of college education completed.
Bachelor’s degree preferred.
Background check required.
Fully remote position requires a reliable and consistent computer, internet, and phone.
Align with Realize You Therapy mission, vision, and values.
Knowledge of Realize You Therapy client experience goals and how to achieve client satisfaction.
Be able to lead and manage client intake and scheduling.
Must be punctual in reporting to work.
Be organized and detail oriented.
Be a team player.
Be able to work independently on tasks assigned.
Have strong written and verbal communication skills and strong interpersonal skills.
This position perfect for you if you’re:
Aligned with Realize You Therapy mission, vision, and values.
Energized by helping others in a team and contributing to the growth of Realize You Therapy.
Social justice oriented and trauma informed.
Creative, engaged in doing good work, and excited by furthering our mission to making wellness a down-to-earth practice.
Able to take direct and constructive feedback and run with it.
Interestred in opportunities for career growth
Hoping for a flexible schedule
Wanting to gain mental health experience
At Realize You Therapy, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down to earth practice. Our vision is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care. We value working collaboratively and helping improve the health and wellness of our communities.
Our Values: Realize You Therapy lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.
Creating strong relationships: Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.
Serving the community: Part of our mission is to contribute to promoting wellness within the community through offering services to marginalized communities who otherwise would not have access to mental health services.
Invest in quality: We’re committed to providing the best atmosphere for our clients and our team. We promote continued education for our clinicians through quarterly trainings in evidence-based practices so clients can feel safe knowing their therapist is always growing in their skill.
Promoting inclusion: We promote hiring clinicians of varying backgrounds, beliefs, and specialties to better serve the diverse and unique experience of our clients. It’s also important that our practice promotes a foundation of diversity, equity, and inclusivity in its culture and practice.
For consideration, please email cover letter and resume to email@example.com